Refund Policy
How to cancel a Vendu subscription and get a refund. This policy is part of our Terms of Service.
Last updated: 2026-10-18 · Effective from: 2026-10-18
Cancellation and refunds
You can cancel your subscription at any time: through the “Manage subscription” link in Paddle’s email, at paddle.net, or by writing to anton.babiienko@vendu.space — then we cancel it in Paddle for you. The subscription stays active until the end of the paid period, and no further charges are made.
Within 14 days of the first payment for a subscription you get a full refund on request, no reason needed. This is our commitment as the supplier, in addition to Paddle’s Refund Policy. Ask at paddle.net (“Request refund”) or write to anton.babiienko@vendu.space; the refund is issued through Paddle to the payment method used for the purchase.
Payments for renewing a subscription and overage for customers the AI has already served are not refunded. This does not limit any statutory right to withdraw that applies to you, including after a renewal.
If the service does not work as described, write to anton.babiienko@vendu.space first: we fix the problem or refund you. If we cannot resolve it, contact Paddle support.